This Privacy Policy explains how Cosmetic Direct collects, uses, protects, and manages information from individuals (“users”) who visit or interact with our website. It applies to our Site and all products and services offered by Cosmetic Direct.

1. Personal Information We Collect

We may collect personal information from users in several ways, including when you browse our Site, create an account, place an order, subscribe to our newsletter, or engage with any other features or services on our platform.

Depending on your interaction, we may request details such as:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Any information needed to complete actions you initiate (e.g., placing an order, contacting us)

We only collect personal information that you voluntarily provide. You may choose not to share certain details; however, this may limit your ability to use some Site features.

We do not collect sensitive data without your explicit consent.

2. Non-Personal Information We Collect

We may gather non-personal data whenever users interact with our website. This may include:

  • Browser type
  • Device type
  • Operating system
  • Technical information regarding how you connect to our Site

This information helps us optimise our website performance and improve user experience.

3. Cookies

Cosmetic Direct uses cookies to enhance your browsing experience. Cookies are stored on your device to help us remember preferences, track performance, and improve our services.

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

4. Accessing, Updating, or Deleting Your Data

If you have an account with Cosmetic Direct, you can log in at any time to view, update, or correct your stored information.

To unsubscribe from promotional emails, click the unsubscribe link in any marketing message or email us at mylaw@online.com.

If you wish to access, amend, or delete your personal data, you may contact us at mylaw@online.com. We will acknowledge your request within 15 working days and respond promptly.

We retain personal information only for as long as necessary to provide our services and comply with legal requirements.

5. How We Use Your Information

Cosmetic Direct may use collected information for the following purposes:

• To Improve Customer Support

Your information helps us address your queries and service needs efficiently.

• To Personalise User Experience

We analyse aggregated data to better understand how visitors use our website.

• To Enhance Our Website

Feedback and usage data help us refine our platform and offerings.

• To Process Orders

We use your information to complete and manage orders. We only share relevant information with third parties when required to fulfil a service.

• To Run Promotions, Offers, or Surveys

We may send content or offers you have opted to receive.

• To Send Transactional & Occasional Marketing Emails

This includes order updates, responses to enquiries, or newsletters (if subscribed).
Unsubscribing is available at any time.

6. How We Protect Your Information

We use appropriate security measures to safeguard your personal data from unauthorised access, alteration, or disclosure.

All sensitive information exchanged between you and our website is encrypted using SSL technology and protected by digital security protocols.

7. Sharing Your Information

We do not sell, trade, or rent personal information to third parties.

We may share non-personal aggregated data with trusted partners for analytics or service improvement.

We may also use third-party service providers, for example, for sending newsletters or processing payments. These providers only receive information necessary for performing their services, and only with your permission.

8. Analytics

We use tools like Google Analytics to monitor website usage through anonymous, aggregated data.

Google may use this data to personalise ads through its advertising network.
Users can opt out by installing the Google Analytics Opt-Out Browser Add-On.

For more details, visit Google’s Privacy Policy:
https://policies.google.com/privacy

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If you believe a minor has submitted data to us, please contact us so we can remove it promptly.

10. Changes to This Policy

Cosmetic Direct may update this Privacy Policy from time to time. When changes are made, we will update the date at the bottom of this page and may post a notice on the Site.

We encourage users to review this page periodically to stay informed about how we protect and use your information.

Continued use of our Site indicates acceptance of any changes.

11. Acceptance of This Policy

By using our Site, you confirm that you accept this Privacy Policy.
If you do not agree with any part of it, please discontinue use of the Site.

12. Contact Us

For any questions regarding this Privacy Policy or your interactions with our website, please contact:

Email: mylaw@online.com